I just wanted to take a moment to thank everybody involved for the planning of this event. Robb, Elissa, the Godseys, Jay, Tim, Neil. You all did a wonderful job. I would especially like to thank all the employees of Magic Mountain for exceeding my expectations. Huge props to our tour guide Mike for accommodating our entire group. He did an awesome job keeping our group informed, entertained, and on time for our rotations.
Congratulations to all who made this the best day I have had at Magic Mountain since I rode The Great American Revolution back in 76.
Just thought I'd chime in real quick, but we've heard it all before...
1) Great seeing everybody from past TPR trips, it looks like everyone was having a fabulous time.
2) I too hadn't been to SFMM in over 3 years, not even to ride Tatsu. It's wonderful the changes being made and will continue to be made over the next 5 years. I look forward to them. Congrats to everyone at SFMM for the turnaround. And Thank You. It's great to be part of the solution and not the problem.
3) Night time ERT on Everything. ,...'? Seriously, I was going to head home after the presentation and visiting the museum as I was exhausted. But the little kid kicked in. I only lasted an hour, but I got 6 great rides in. And I talked Shane into 5 of them. It SUCKS getting old.
Of course, if we had been given a beer, I probably would have made it til the end. Thanks for a great event.
Our thanks to all of you for visiting us last Sunday! We all had a great time sharing with you the new Six Flags Magic Mountain. I hope you all believe in what we are doing at the park, and I hope you know that we are not finished. This is a work in progress. We have days when we really get it right and days when we learn how to improve. Just know that we will keep working and keep raising our own standards. We hear you clearly on restrooms and we agree with you. Last Sunday during your tours I attended a training class of new Operations Team Members. In the class were several new Park Services Team Members who are going to help us with restroom cleanliness. We will work hard to keep our restrooms clean, and we will continue to work on our long range restroom plan. Also I thought I would share with you that we have replaced the candy machine that gave us trouble on Sunday.
During your visits to our park this year I hope you will take the time to stop by Guest Relations and tell us how we are doing. Feel free to ask for me specifically. We value and very much appreciate your comments.
It really is a new day at Six Flags Magic Mountain. This is real and not just a show. We are there each and every day working to make every guest experience spectacular.
Thank you all for visiting. We look forward to seeing you in the park!
Director of Park Operations
Six Flags Magic Mountain & Hurricane Harbor
Thank you Neal! One cool thing about this new management is you actually take time to come and post on our baords and tell us how you feel about stuff. It really does put you guys a head higher than the rest. I'm really excited for the changes I've already seen and the ones that are coming to Magic Mountain. Next time I'm at the park, I'll be sure to stop by and tell you how good our day was!
Just seeing the parks presence here really gives me hope for the future. It really shows that they do care what the guests think, whih I think is something that has been absent from SFMM for a very long time. After reading about the dedication of the new managment, and seeing them post (and I'm sure lurk) here, I really can't wait to see where this park is in 5-10 years from now.
I just wanted to chime in to say that I had a wonderful time at West Coast Bash this year. It totally exceeded my expectations. I really enjoyed some of the extra things that the park did for us that day (free parking, tram service both in the morning and evening). Even though SFMM is not my local park, I really could appreciate its history by visiting the Sky Tower museum. I hope to make it again next year.
5 years ago, if someone would have said something at SFMM was this great, I would have been shocked, but now I'm gonna really have to find my way to SoCal next year(hopefully if you have it!) and try to get to this awesome event that I've heard nothing bad about.
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