Cedar Point (CP) Discussion Thread

P. 4740: Cedar Points Nights 2019 details released!
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Re: Cedar Point (CP) Discussion Thread

Postby Pedrinho » Thu Aug 08, 2019 11:25 am

Sorry for the double post, but I have to tell you how awesome Cedar Point is when it comes to customer satisfaction:

Two years ago my now-wife Sarah and I visited Cedar Point and are in love with the park ever since then. On the last day of our visit we got engaged.

To surprise Sarah I asked via the website if there's a possibility to send me merchandise to Germany. I didn't expect anything as they don't have such a thing like an online shop.
To my big surprise I got a very fast answer and was asked what my preferences were. I desribed her what I wished to buy for me, my wife and our 15 month old son. She went to the merchandise shops and searched for clothes that matched my descriptions just perfectly. When it came to finalize the transaction, she helped me reducing shipping costs by more than 60 percent and gave me an additional discount.
After eight days of shipping the parcel arrived today via FedEx. Just everything worked fine including German customs.
We just wrote emails back and forth, nothing really written, nothing signed. The sizes of the clothes she sent us were perfect.

If you would have such an issue over here, there's no way you would get this service over here. Never ever an employee would walk through different shops, taking photos by him/herself multiple times and do everything that you are satisfied. It's so awesome everything worked so fine. It's just such a big thing Cedar Point lives for customer satisfaction in every part of their business. We love it.

And I can't really tell anyone how great this experience was since this is the closest way we can get to the Point in the upcoming years and now we have some pieces of the Point here in Germany. And Paul looks so cute with his Cedar Point shirt.

Praise the Point, people!
Last edited by Pedrinho on Fri Aug 09, 2019 12:20 am.
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Re: Cedar Point (CP) Discussion Thread

Postby boldikus » Thu Aug 08, 2019 6:26 pm

Public Service Announcement:
valpoopin.png

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Re: Cedar Point (CP) Discussion Thread

Postby DJeXeL » Thu Aug 08, 2019 6:53 pm

Pedrinho wrote:Sorry for the double post, but I have to tell you how awesome Cedar Point is when it comes to customer satisfaction:

Two years ago my now-wife Sarah and I visited Cedar Point and are in love with the park ever since then. On the last day of our visit we got engaged.

To surprise Sarah I asked via the website if there's a possibility to send me merchandise to Germany. I didn't expect anything as they don't have such a thing like an online shop.
To my big surprise I got a very fast answer and was asked what my preferences were. I desribed her what I wished to buy for me, my wife and our 15 month old son. She went to the merchandise shops and searched for clothes that matched my descriptions just perfectly. When it came to finalize the transaction, she helped me reducing shipping costs by more than 60 percent and gave me an additional discount.
After eight days of shipping the parcel arrived today via FedEx. Just everything worked fine including German customs.
We just wrote emails back and forth, nothing really written, nothing signed. The sizes of the clothes she sent us were perfect.

If you would have such an issue over here, there's no way you would get this service over her. Never ever an employee would walk through different shops, taking photos by him/herself multiple times and do everything that you are satisfied. It's so awesome everything worked so fine. It's just such a big thing Cedar Point lives for customer satisfaction in every part of their business. We love it.

And I can't really tell anyone how great this experience was since this is the clostest way we can get to the Point in the upcoming years ans now we have some pieces of the Point here in Germany. Ans Paul looks so cute with his Cedar Point shirt.

Praise the Point, people!


That is definitely going above and beyond!
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Re: Cedar Point (CP) Discussion Thread

Postby Pedrinho » Fri Aug 09, 2019 12:18 am

Sorry, mistake - please delete.
Top: Wood: Beast|Mystic Timbers|Wodan|Twister|Phoenix; Dive: Valravn; Wing: Flug der Dämonen|GateKeeper; Launch: Top Thrill Dragster|Karacho; Floorless: Rougarou; Invert: Banshee|Raptor|Monster; Bob: Flying Turns; <200ft: Expedition GeForce|Maverick; >200ft: Magnum XL-200; >300ft: Millennium Force; Mine: Colorado Adventure; Boomerang: Raik; Hybrid: Cyclone
Bucket List: Steel Vengeance|FLY|Formula Rossa|Blue Gemini|Colossos|Kennywood|Hersheypark
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Re: Cedar Point (CP) Discussion Thread

Postby ytterbiumanalyst » Fri Aug 09, 2019 6:39 am

boldikus wrote:Public Service Announcement:
valpoopin.png

:lmao:

That is so awesome.
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Re: Cedar Point (CP) Discussion Thread

Postby DILinator » Sat Aug 10, 2019 9:41 am

CP announced on Twitter that apparently they're waiting on a part from the manufacturer for Dragster. So there's the resolution (for now) to the questions earlier about why it was down, and how long it will be that way. They do not have an estimated time for re-opening. So yeah, Top Thrill Dragster, everybody! :lol:
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Re: Cedar Point (CP) Discussion Thread

Postby Nrthwnd » Sat Aug 10, 2019 1:07 pm

ytterbiumanalyst wrote:
boldikus wrote:Public Service Announcement:
valpoopin.png

:lmao:

That is so awesome.


See? It takes a gull to do a buoy's work. :wink:
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Re: Cedar Point (CP) Discussion Thread

Postby ytterbiumanalyst » Sat Aug 10, 2019 1:08 pm

:nina:
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Re: Cedar Point (CP) Discussion Thread

Postby richwoodrocket » Sat Aug 10, 2019 9:20 pm

DILinator wrote:CP announced on Twitter that apparently they're waiting on a part from the manufacturer for Dragster. So there's the resolution (for now) to the questions earlier about why it was down, and how long it will be that way. They do not have an estimated time for re-opening. So yeah, Top Thrill Dragster, everybody! :lol:


I am sure it will be down for a while, if they felt the need to come out and say this. Probably at least a few weeks. Perhaps the part they need has to be specially made, and it isn't as simple as tossing it in a box and sending it over the pond.

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Re: Cedar Point (CP) Discussion Thread

Postby WolfBobs » Mon Aug 12, 2019 12:07 pm

Curious if it's the same part that shut Xcelerator down last year for a couple months.

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