Nibbler wrote:I also don't think people realize how useless it is to complain on Facebook..
Actually, it can be very successful if done properly. i.e: Coherent arguments and proper writing style. Many companies now have social media teams dedicated to following the social media world (blogs, discussion boards, twitter, facebook, etc...) for trends in order to track positive or negative sentiment about their company.
There might not be an immediate result, but companies are paying attention.
However, in this case complaining about a video is USELESS.