In 2007, Knott’s maintenance division asked Intamin to clarify the inspection schedule, but the company never responded, Cal-OSHA spokesman Dean Fryer said.
robbalvey wrote:nitrofan wrote:Intamin didn't respond? So you can spend $20 Million on a coaster and the manufacturer just leaves you after that?
I think that's an unfair statement to make. There are many different ways that "not responding" could be interpreted. I would seriously doubt that Intamin just flat out "ignored" the client.
Being 3 weeks past the maximum implied inspection time frame is totally Knott's fault, and 100% of the blame should be on them. But I have to agree with nitrofan. Even if it wasn't Intamin "ignoring" a client, it takes them over 2 years to answer a simple safety question that was multiple choice with only 2 answers, and they still didn't answer it? Do they not know the product well enough that they couldn't answer it immediately, or that the manual was so confusing they had to do studies? Heck, Intamin just should have responded immediately with the "1 month" time frame, then everyone would have been covered. It's absurd.