toibs

To be fair though (and i talk from first hand experience here, and NOT AT ALL related to this incident), They are a grand plus down this year after they acknowledged a complaint of mine last year, and then didnt bother with a reply, even after i prompted them. I was fobbed off - so fought back in the only way i could and didnt renew season passes for the entire family (8 of us). not that they would care. Didnt worry me - After 4 years of annual passes i fancied a rest of a year or two, it was just the final straw... Their customer support so far has been #1 in this instance, however i genuinely dont think they had much of a choice (plus, interestingly, this was reported as the "first insurance payment" - so maybe it wasnt from them, but their insurers...)

Latest info (again, direct from the media, so take with a pinch of salt!)... http://news.sky.com/story/1505306/alton-towers-smiler-ride-may-never-reopen

Interesting - Sounds like the Daily mail are now lying about events at the park. This was then copied by ITV news... This is getting ridiculous....

This will be the same Octonaughts Ride that I "Broke" on opening day because I was "too big for the ride" (They said to me "this ride is for Children not adults" - I'm 5'10", 14 stone.. so not over large!). As was mentioned previously, Every single thing will be under a microscope and scrutinised to the n'th degree. However as for people being complete arses and blowing things out of proportion.... Dont even get me started....

Park open tomorrow just been reported on the radio. They didn't specify which parts....

Latest from Sky news - Smiler AND Saw at thorpe park both closed for the "forseeable future". Interesting - Both Gerstlauer coasters....